Display FAQs for integrators and project teams

Start with the application, installation location, screen size, viewing distance, portrait or landscape orientation, quantity and delivery country. Tell us whether the display is outdoors, behind glass, under a shelter or inside a vehicle. Site photos, drawings and your software requirements help us recommend the appropriate configuration.

Relevant AD Series outdoor LCD families include 32, 43, 49, 55, 65, 75 and 86-inch formats. Single or double-sided, portrait or landscape options depend on the product. Specialist and stretched formats serve different applications; confirm the required active display area and overall dimensions before selecting a model.

Specify brightness for the actual site, including direct sunlight, viewing angle, reflections and day/night operation. Relevant AD Series outdoor LCD configurations offer 3500+ nits, with optical bonding, anti-reflection treatment and automatic brightness control. A headline nit value alone does not establish readability at every location.

Brightness may describe the LCD panel or the completed display assembly. Ask which measurement basis applies to the exact model, including the glass construction and measurement conditions. Do not assume that a panel rating is the final brightness visible through the front glass.

A window-facing installation needs a thermal and optical assessment. Provide the required brightness, orientation, direct-sun exposure, temperature behind the glass, ventilation and operating hours. Confirm the CMS, software version, player and network requirements. The team will assess the selected configuration before confirming suitability.

Choose the protection required by the actual exposure and installation. IP65 addresses dust-tight construction and water jets; IP67 addresses dust-tight construction and temporary immersion under specified test conditions. Ask whether the rating covers a module, enclosure or complete installed assembly.

No. The final installation also includes cable entries, connectors, mounting details, service doors and any other components. The selected product and completed integration need their own assessment. AD Series can confirm the scope of the available model-specific documentation.

A roof alone does not make an indoor-rated product suitable for outdoor use. Review moisture, wind-driven rain, condensation, temperature, sunlight and service access. Send the model and site photographs so the engineering team can assess the required protection.

A fanless architecture avoids cooling fans and their associated airflow/filter maintenance. It still requires thermal engineering for the selected display, solar load and enclosure. Confirm how heat leaves the assembly, how temperatures are monitored and how replaceable parts are accessed.

IK10-rated front-glass configurations are available on relevant AD Series products. Confirm the selected model, tested assembly and installation requirements. Impact resistance does not mean a display is immune to damage in every circumstance.

Yes, the AD Series approach is CMS-agnostic. The player, operating system, network, content format and control requirements must still be checked against your software and version. Share your platform details so the team can agree a compatible configuration and validation plan.

For straightforward requirements, AD Series can discuss a network-based video CMS with screen status, content groups and date-based playback. A second network option displays content from a customer-maintained web page. These serve different needs; tell us your content, update frequency and number of displays so we can confirm suitability.

Available monitoring can include operating status, brightness, temperature and connected-component information. Define the required data, alerts, network access and control platform for the selected configuration. Remote diagnostics support investigation; they do not replace every physical service visit.

AD Series can discuss integrated player options or a monitor connected to your own player. Operating systems, processor, RAM, storage, inputs and network connections depend on the selected hardware. Confirm the software version and intended configuration before approval or quotation.

Independent content may be possible depending on the player architecture, outputs and display configuration. Provide the exact model, CMS, content required on each face and network connection. The technical team will verify whether the selected arrangement supports independent control.

A nominal 24V vehicle supply does not by itself establish compatibility. Confirm the display model, specified input range, expected vehicle voltage range and power/approval requirements. The technical team must confirm whether a direct connection is supported or conversion and protection are needed.

We can assess module-only requirements separately from complete displays with housing and player. Provide diagonal size, active area, resolution, brightness, temperature, interface, mounting dimensions and any transit-project specification. The team will review suitable options and documentation.

We can discuss single and double-sided configurations. Clarify whether the screen is on street or inside a vehicle, the mounting arrangement, content control and operating system. Confirm whether a fully IP67-rated solution is required or whether a lower environmental rating suits the actual installation. Final specification depends on the selected model.

Base dimensions and fixings are model-specific. Send foundation dimensions or drawings, existing bolt positions, site photographs and installation constraints. We can provide the applicable base drawing and discuss custom fittings. The responsible installer or engineer must review the foundation and installation proposal.

Model-specific dimensions and available technical drawings can be provided. Confirm the exact product, orientation, mounting method and maximum size or clearance limits. Please share your company name, contact and email so we can register the enquiry and send the applicable information.

Please provide your company name, contact name, email and company location so we can register your enquiry. Include the application, screen size and orientation, indoor/outdoor conditions, mounting, quantity, CMS or inputs, delivery city/country and target date. Add any site photos, drawings or specification and confirm whether freight should be included.

Evaluation units may be available for genuine projects, subject to the selected model and current availability. Share your test objectives, required functions, CMS/player, delivery destination and planned quantity. Samples, freight and production quantities can be quoted separately.

These depend on the exact configuration, quantity, current availability and destination. The sales team confirms the commercial terms, production schedule and freight in your quotation. Website guidance does not reserve stock or commit to a delivery date.

Send the model, serial number, installation country and a description of the fault or required part. The UK and Shenzhen teams can review diagnostics, documentation, parts and repair options. Warranty duration and coverage are confirmed for the selected product and project; existing support does not require a new sales quotation.

Our Technology Partnerships approach supports white-label and OEM projects while you retain your customer relationship and sales channel. Branding, confidentiality, software integration and commercial responsibilities are agreed around the project.